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SHIPPING

Shipping from China

Get shipping costs for multiple items in your cart. Shipping upgrades are available for this item.

Usually, I will send you order within 24 hours after payment.Special circumstances will be extended to 48 hours.

Delivery to the following countries using China Post EPACKET. It is an economic express. The usual delivery time is 1-2 weeks. The countries that are currently supporting are:
North and South America: America, Canada, Mexico, Brazil.
Europe: Austria, Poland, Finland, Greece, Italy, Belgium, Portugal, France, Germany, Luxemburg, Russia, the United Kingdom, Holland, Denmark, Sweden, Hungary, Norway, Spain, Ukraine, Ireland, Switzerland
Asia: Hongkong, Singapore, Israel, Korea, Japan, Saudi Arabia, Malaysia, Turkey, Taiwan.
Oceania: Australia, New Zealand
Africa: South Africa

Other countries use China Post Air small package ships. The usual delivery time is 2-4 weeks.

PAYMENT OPTIONS

For your account security and rights protection, we only accept paypal payment now. Other payment methods are still in the test.

RETURNS & EXCHANGES

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply.

For your account security and rights protection, we only accept paypal payment now. Other payment methods are still in the test.

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Windmup's main raw materials include leather, climbing rope, parachute rope, wax line.

The leather is all from Italy and Japan. They are of good quality. Can be used for decades.

The climbing rope is from Zhejiang Province, China. In China, there are hundreds of factories that produce climbing ropes. We only choose the best of them. They are very soft, but their load-bearing capacity can reach 2.7 tons. Of course this is for the camera. It doesn't make sense at all.

Our woven camera straps and wristbands. All use two millimeters of parachute rope. They are also from Zhejiang, China.

Fully support. This is the biggest difference between pure handcrafted and factory production lines. Windmup supports full manual customization, including camera strap length, material, color, logo and any requirements you can think of. If it is only a small scope of modification, usually we do not charge any additional fees.